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Dear Lushie,

We've made some exciting changes to the Lush site experience! It's new and improved, but still full of all the products you love.

To log in to your account, simply use your current account details on our website or mobile app. If you're having trouble logging in, try resetting your password or reinstalling the mobile app.

If you have duplicate accounts with us and would like to log in to the new site, please input the most recent password you used to sign into any of your accounts.

Check out the new experience here.

Here are a few additional updates:

Due to this change, your previous order history will no longer be available on the new site.
Please note that during this transitionary period, Customer Care will not be able to place orders on behalf of customers.

If you have any questions, or want additional support, feel free to contact our Customer Care team at 1-888-733-5874 and they will be more than happy to help.

Thank you,
Lush

LUSH's six values as icons. Naked Products, 100% Vegetarian, Fighting Animal Testing, Ethical Buying, Fresh Cosmetics, Handmade With Love.

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Lush

Exciting updates to the Lush site experience!