There’s a new person 👀

Hey friend 🙌

Did you know that we recently have a new team member join us? We are a small team, very peculiar with the way we work (and that involves a very healthy work-life balance), so having someone new join us is super exciting.

So everyone, meet Mia Sinek. cue the applause

Mia is joining us as a Customer Success Engineer, so you’ll meet her if you need a helping hand with your setup.

In the short time since she joined us, she already managed to thrill a couple of new users, and proved to be an admirable opponent in draw battle.

Feel free to wish her a warm welcome, and in the meantime, we’ll go over other worthy updates for this month.

15+ Milestone Email Examples: Celebrating User Anniversaries & Achievements

Last week, I surpassed 800 day streak on Duolingo, and as someone who has been their “on again off again” user for the last 10+ years, I know a thing or 2 about their milestone emails. They do make a big change in the way I interact with the app.

If you want to see more examples of milestone emails across different SaaS industries, check out Krista’s latest post. It may very well inspire your next campaign.

Browse milestone emails →

🎙️ PR Strategies for Founders with Sneha Saigal

What can SaaS founders do to jumpstart their PR strategy? In this episode, Jane talks to Sneha Saigal, co-founder of Geeks & Experts. You'll learn why it’s best to DIY your PR strategy in the early stages, why you should be thoughtful about your pitches, how PR experts tap into a founder’s story, and more.

Tune in →

Product updates

A new nifty thing the product team just dropped is the Mixpanel external cohorts integration.

External cohorts allow customer behavior data and cohort conditions to remain in Mixpanel. In Userlist, your Mixpanel cohorts appear alongside regular segments: on the segments page, user timeline, condition filters, segment filters, and campaign triggers.

The integration will be great for doing things like:

Upgrading free users to paying customers
Sending loyalty campaigns to brand advocates
Recovering inactive accounts

From our miscellaneous drawer

Equals published a very transparent article on experimenting with their pricing changes.
For marketing nerds among you, Tyler Hikes recently live-streamed his strategy creation process. And we loved it!
One of my favorite, and the most easy to skim SaaS resources: SaaS-HQ.

And this would be a wrap for this month.

If you have any topics, ideas, or questions you’d like to discuss, reply to us. If you know anyone who could benefit from using Userlist, invite them to book a demo.

Until next month 👋

Katarina Andrejević
Customer Advocate at Userlist

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