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VIRTUAL EVENT

Shape tomorrow with intelligent CX

JOIN US ON TUESDAY 20 FEBRUARY AT 11:00 AM CET / 10:00 AM GMT

Zendesk is days away from going live at CX Trends 2024. This year is all about intelligent CX and ten new trends that give you the keys to unlock the future of customer experience.

At the event, you’ll learn:

How to apply our report insights to your business
Expert views from Cassie Kozyrkov on the influence AI and emerging tech will have on the future of business
What strategic decisions CX leaders at The Body Shop and vidaXL are making this year to delight their customers and innovate within customer service

Plus, you’ll have a chance to get live answers to your questions about Zendesk and our latest capabilities during the live Ask the Expert session.

Meet our speakers

CASSIE KOZYRKOV

CEO at Data Scientific

KATIE KING

MBA, AI Influencer

TED VAN DONGEN

CIO at vidaXL

SONJA STOJANOVSK

Care Center Senior Manager at
The Body Shop

CX Trends in small bites

Know the top three trends impacting your industry and business size. Check out our segmented reports to find out why 58% of consumers expect companies of all sizes to use AI to enhance their customer experience.

Go to all reports

Zendesk

Final Boarding: CX Trends 2024 awaits